What are the stages of ordering?

There are 4 stages of an order, this article explains what each of those stages are called and what they mean

This article is part of sEATz Customer app training

Delivery Stages

Our customers see 4 stages of ordering on their device so they are kept up to date on everything that is going on with their order:

  1. Order received - The payment transaction has been completed and your order has successfully been placed
    Customer App Order Received Stage
  2. Preparing - The order is being worked on by the kitchen will be out for delivery soon
    Customer App Order Preparing Stage
  3. On the way - Order is prepared and is on the way to your seat. Look out for your delivery runner!
    Customer App On The Way Stage
  4. Delivered - The order has been delivered to the guest and has reached the final stage of the fulfillment process
    Customer App Delivered Stage