Is there a way to see all of the closed Help Requests?

What can be viewed on the Help Request page of the Management App.

Open

  • Can see any open help requests
  • Includes customer name, confirmation number, and help request message
  • Check boxes of multiple help request to bulk resolve (ex: many help requests coming in about delivery time, bulk resolve saying “sorry our kitchen is backed up! Please give us 5-10 more minutes to complete your order!)

Resolve button

  • Can choose to refund the order when resolving and choose whether or not to notify the guest when the help request has been resolved
  • Need to add messaging function to this page

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