Test orders are the preferred way to ensure the customer app settings and menu is set for your event.
This article is part of sEATz operations app training.
- Go to the Customer app and login using your customer account login credentials.
- Click View Events.
- Click on your Venue. If your venue is not popping up or is grayed out verify that your Vendor Sites are active in the Operations app.
- Fill out the require fields for Section, Row, and Seat.
5. Select your service (delivery or pickup) and hit continue
6. Choose the Vendor Site you wish to send the test order through (it is recommended to send a test order through each Vendor Site to ensure all sites are working properly).
7. Click on an item and then tap Add to Cart.
8. Hit View Cart, tap Proceed to Checkout, then click Place Delivery Order. Order can be refunded later through the Operations app.
9. Go to that Vendor Site within the Operations app to confirm that the order has appeared.
10. Fulfill the order to confirm that you are receiving the customer notifications.
11. Test order is complete. You can refund the order at this time.