How do I send a test order?

Test orders are the preferred way to ensure the customer app settings and menu is set for your event.

This article is part of sEATz operations app training

  1. Go to the Customer app and login using your customer account login credentials.
  2. Click View Events.

    Customer App With View Events Arrow
  3. Click on your Venue. If your venue is not popping up or is grayed out verify that your Vendor Sites are active in the Operations app.

    Customer App Venue Screen With Arrow
  4.  Fill out the require fields for Section, Row, and Seat.

Customer App Seat Input

5.    Select your service (delivery or pickup) and hit continue

Customer App Service Selection

6.   Choose the Vendor Site you wish to send the test order through (it is recommended to send a test order through each Vendor Site to ensure all sites are working properly).

Customer App Vendor Site Selection

7.   Click on an item and then tap Add to Cart.

Customer App Item Selection

Customer App Add Item to Cart

8.   Hit View Cart, tap Proceed to Checkout, then click Place Delivery Order. Order can be          refunded later through the Operations app.

Customer App View Cart

Customer App Proceed to Checkout

Customer App Place Delivery Order

9.   Go to that Vendor Site within the Operations app to confirm that the order has appeared.

Operations App New Order

10.  Fulfill the order to confirm that you are receiving the customer notifications.

11.  Test order is complete. You can refund the order at this time.