How do I refund a customer for some items or the entire order?

Needing to be able to refund does happen and sEATz has made the process easy to ensure the customer has a great experience.

This article is part of sEATz operations app training.

Full Refund

1. To process a full refund at any time. Click on the order that you wish to refund. 
   
2. Hit the Refund button.
   
3. Tap Ok to confirm the refund of the order.

4. Refund is now complete.

Partial Refund

1. To process a partial refund at any time. Click on the order you wish to refund.
2. Tap the Partial Refund button.
   
3. Click the box or boxes to the left of the item or items you want to refund.
   
4. Hit Submit Refund button.
   

5.   Partial Refund is now complete.